WATER TESTING

 

Secure sample bottles from the office. STERILE BOTTLES are needed for samples submitted for complete and bacteriological analyses. Clean plastic or glass bottles can be used for samples requiring Physical and Chemical analyses only. The paper covering the neck and mouth of the bottle should be removed only when sampling is about to be done.

Collect sample from the targeted source. If sampling is to be done on a well, spring, river or any other reservoir, the sample must be collected directly into the sample bottle. If sampling is to be done from a faucet, pipe or any other taps or attachments, flushing of the lines must be done for a minimum of five minutes depending on the distance of the tap from the main source.

FILL THE SAMPLING BOTTLE UP TO THE NECK ONLY , leaving ample space for mixing of the sample and respiration of the microorganisms.

Fill the data sheet supplied with the bottle completely. Indicate likewise the type of examination/s requested (Complete, Physical-Chemical Analysis only or Bacteriological Analyses only). SAMPLES WITH INCOMPLETE DATA WILL NOT BE ANALYZED.

Submit the sample as soon as possible. THE TIME FROM COLLECTION TO SUBMISSION OF THE SAMPLE MUST NOT EXCEED 6 HOURS. If delay is inevitable, preservation with ice must be done. Preservation however must be carried out in such a way that the water coming from melted ice will not come in contact with the sample bottle to prevent contamination.

SCHEDULE:

Main Office: 8:00 a.m. -10:00 a.m. Tuesdays and Thursdays only.

Water Treatment Plant: 8:00 a.m. - 2:00 p.m. Tuesdays and Thursdays only

Samples submitted outside of this schedule will not be accepted.

 

COMPLAINTS

 

Please feel free to visit us or call us up should you have any concern on the following:

  • Billing - Billing & Posting Section
  • Reading of water consumption - Meter Reading Section
  • Illegal connection - Customer Relation Section
  • Leaking or other Plumbing Problems - Construction & Maintenance Division
  • Water service connection maintenance - Construction & Maintenance Division
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